BEYOND THE PLATE WITH CAROL

There are some places you walk into and before you even sit down… you just know.

You know you’re going to be comfortable. You know you’re going to be taken care of. You know it’s going to feel familiar — even if it’s your first time there.

That’s exactly how I feel every time I walk into Margie’s Dream Diner or Charlie’s Homestyle Diner.

When George Coenus sat down with me on Beyond the Plate with Carol Podcast, this didn’t feel like an interview. It felt like catching up with someone I’ve known for years — because I have.

And what I loved most about this conversation is that it reminded me why diners like his matter so much.

“They feel like home the minute you walk in.”

A path you don’t plan but end up loving

One of the things I love most about this episode of Beyond the Plate with Carol Podcast is that George’s story is not what you’d expect.

He didn’t grow up in diners.

He wasn’t trained in kitchens.

He was an electrician. A home builder.

And somehow, like so many people in this industry, he found his way into it anyway.

And once he did?

That was it.

Because this business has a way of pulling you in — not because it’s easy, but because it means something.

Keeping something special alive

When George and his late wife Becky took over Margie’s Dream Diner, it wasn’t just about opening a restaurant.

It was about preserving something.

A place people already loved.

A place that already meant something to the community.

And I really respect that.

Because it’s one thing to build something new.

It’s another thing to take something people care about and carry it forward the right way.

And that’s exactly what they did.

Then came Charlie’s

And like so many things in this business…

It didn’t come from a perfectly laid-out plan.

It came from a phone call.

An opportunity.

A moment where you either say yes… or you don’t.

And George said yes.

Charlie’s Homestyle Diner became an extension of what he was already doing — but still with its own personality, its own regulars, its own rhythm.

And that’s the beauty of diners.

No two are ever exactly the same.

The food matters but it’s not the whole story

Of course, we talked about the food.

Because you can’t not.

The Greek influence on the menu.

The spanakopita.

And those potato pancakes… which people absolutely rave about.

But here’s the thing.

Yes, the food has to be good.

Yes, consistency matters.

But that’s not why people keep coming back.

Not really.

It’s about the people

This was my favorite part of the conversation.

Because this is where you really understand what makes a place work.

George talked about his regulars like family.

Knowing what they order.

Knowing their routines.

Knowing when something feels off and taking a minute to check in.

And that’s what a real diner person does.

They don’t just serve food.

They take care of people.

On Beyond the Plate with Carol Podcast, you could hear how natural that is for him.

It’s not forced.

It’s not scripted.

It’s just who he is.

Doing whatever needs to be done

Another thing that stood out to me?

There’s no ego here.

George will cook.

Serve.

Wash dishes.

Bus tables.

Sit and talk with a customer.

Whatever needs to happen in that moment.

And honestly, that’s the difference.

Because when the person at the top is willing to do everything, it sets the tone for the entire place.

People feel that.

Staff feel that.

Guests feel that.

What a diner really is

After all these years, I can tell you this with complete confidence:

A diner is never just a diner.

It’s where people start their day.

It’s where they meet friends.

It’s where they go when they need something familiar.

Something consistent.

Something that feels the same every time.

And that’s not easy to create.

That takes showing up.

Every single day.

And doing it right.

Final thoughts

This episode of Beyond the Plate with Carol Podcast felt personal.

Because it wasn’t just about food.

It wasn’t just about business.

It was about people.

Connection.

Community.

And the kind of places that still exist because someone cares enough to keep them that way.

So if you haven’t been to Margie’s Dream Diner or Charlie’s Homestyle Diner yet…

Go.

Sit at the counter.

Order the potato pancakes.

Take it all in.

Because these are the kinds of places that don’t just feed you.

They take care of you.

And that’s why people keep coming back.

🎧 Listen to Episode 36 of Beyond the Plate with Carol Podcast

Watch and listen to my full conversation with George Coenus and hear the story behind two diners that continue to bring people together every single day.

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ABOUT CAROL ERICKSON

Carol Erickson has owned Red Arrow Diner since 1987 -- four locations across New Hampshire, open 24/7. She started Beyond the Plate to tell the real stories behind the people who make New England's food and hospitality scene what it is. Not just what's on the menu. What's behind it.

Red Arrow Diner: redarrowdiner.com  |  @redarrow24diner

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